Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage or at every point where personally identifiable information may be requested.
We collect most information directly from individuals when we deal with them. The information is collected via completed forms, face to face meetings, email messages, telephone conversations or, via third parties. If you contact us, we may keep a record of that contact.
When visiting the Edgelabs web site, the IP address used to access the site will be logged along with the dates and times of access. Other information such as the users’ domains and browser type may be retained. This information is purely used to analyze trends, administer the site, track users movement and gather broad demographic information for internal use. Any recorded IP addresses are not linked to personally identifiable information.
The personal information provided may be used for the following purposes:
Your personal information will not be used or disclosed in anyway that could be used to identify an individual except when:
Personal data will not be sold, distributed, licensed, disclosed or shared with any third parties, other than those who are contracted to keep information confidential whether subject to a statute or scheme which imposes similar restrictions to the Australian Privacy Principles contained in the Privacy Act 1998 (Cth).
If commercial email marketing activities are undertaken, they will be compliant with the principles contained within the Spam Act 2003 (Cth).
Reasonable steps will be taken to direct inquiries from third parties seeking information, to obtain the information directly from you, wherever it is lawful to do so. If we are compelled to disclose your personal information to a third party, reasonable steps to notify you of this in advance will be under taken, where ever it is reasonable for us to do so.
Information may be stored electronically or in hard-copy format. Regardless of its format, we are committed to keeping your personal information secure. All reasonable steps are taken to protect personal information from misuse, interference, loss and unauthorized access, modification or disclosure. However, your use of this website is at your own risk and we accept no responsibility, whether we are deemed to have been negligent or not, in the event of a security breach that affects your privacy. While the transfer of information on the internet cannot ever be deemed completely secure, we will endeavor to protect information provided by you and, that you receive from us. Transmission of any information via the internet is done so at your own risk.
Reasonable steps will be undertaken to ensure that and information collected is kept accurate and up to date.
If you require access to the information held about you, please contact us by email (email@example.com). Requests will be dealt with as quickly as possible. Requests for large amounts of information, or information not currently in use, may require additional time before a response can be given.
Fees may be charged for access if a cost is incurred by us in order to retrieve your information. No fees will be charged for an application for access to your information. If fees do apply, you will be notified once the amount is determined or, where possible the amount will be charged to you, with the option to decide whether you wish to process with the request.
In some cases, we will refuse to give you access to personal information held about you. This includes, but is not limited to, circumstances where denying access is required or authorised by or under an Australian law or a court/tribunal order or where giving you access would:
We will also refuse access where the personal information relates to existing or anticipated legal proceedings, and the information would not be accessible by the process of discovery in those proceedings. Further, we will refuse access where your request is frivolous or vexatious, and where we reasonably believe that:
If we refuse to give you access we will provide you with reasons for our refusal, unless doing so would be unreasonable in the circumstances. We will also take reasonable steps to give you access in a way that meets your needs without giving rise to the reasons of our refusal. Further, we will provide details of how you may make a complaint about our decision.
These mechanisms for accessing your personal information operate alongside, and do not replace, other informal or legal procedures by which you may be provided with access to your personal information.
Should you become aware that your personal information we hold is inaccurate, out of date, incomplete or misleading, please contact us by email (firstname.lastname@example.org).
We will deal with all requests for correction of personal information as quickly as possible. Requests relating to a large amount of information, or information which is not currently in use, may require further time before a response can be given.
If we refuse to the request change the personal information, we will provide reasons for the refusal, unless doing to would be unreasonable in the circumstances. If you are not satisfied with our handling of your request, you may make a complaint to the Australian Information Commissioner.
In the case we have corrected personal information about you, you may request that we take reasonable steps to give notice of the correction to any third party to which we have disclosed the inaccurate, out of date, incomplete or misleading personal information.
These mechanisms for correcting your personal information operate alongside, and do not replace, other informal or legal procedures by which you may be provided correction of your personal information.
Your personal information may be transferred to overseas recipients. Your consent will be sort prior to disclosing your information if the overseas recipient is not regulated in a way that equally reflects the principles of the Privacy Act 1998 (Cth). We will take reasonable steps to ensure an overseas recipient does not breach the requirements of the Privacy Act 1988 (Cth).
If you have concerns about how we handle your personal information, it is important that you notify us as soon as possible, so that we can address your concerns appropriately as the circumstances require. Any concern or complaint should be made in writing.
If we hold personal information about you, and we do not need that information for any purpose for which the information may be used or disclosed, we will take reasonable steps to destroy or de-identify that information unless we are prevented from doing so by law.
As Edgelabs seeks to provide an informative and resourceful user experience, from time to time, we may include links on this site for your use and reference. We are not responsible for the privacy policies or the cookies used on these websites. You should be aware that the privacy policies of these sites may differ from our own.
Policy last updated March 2016.